Privacy Policy

Privacy Policy

Effective Date: 14 April 2025

Thor Helical (Aust) Pty Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment details
• Other information you provide via our website or communications

2. How we collect information

We collect your personal information when you:

• Visit our website
• Make a purchase
• Fill out forms or contact us
• Subscribe to our newsletter or marketing
   

We may also collect anonymous usage data (e.g. via cookies or analytics tools) to improve our website experience.

3. How we use your information

We use your information to:

• Provide our products and services
• Process payments and orders
• Communicate with you
• Improve our websites and services
• Send updates or marketing (you can opt out at any time)

4. Sharing your information

We will never sell your personal information. We may share it with trusted third-party providers who help us operate our business (e.g. payment processors, email platforms), under confidentiality obligations.

5. Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. However, no system is completely secure.

6. Access & Correction

You may request access to, or correction of, your personal information by contacting us at info@thorhelicalaustralia.com.au.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact us

If you have any questions or concerns about your privacy, please contact us at:

Thor Helical (Aust) Pty Limited
Email: info@thorhelicalaustralia.com.au